We want to earn your trust!
At Shop Tools Outlet we are defined First by our customer service, Second by our quality products, and Third by our amazing prices.
We strive to treat you how we’d like to be treated. We buy tools and equipment too! And we know what it’s like to have a myriad of different choices; and yea…it’s hard to figure out who to trust when shopping online.
We believe these small but important differences set us apart:
- We put our address on our site. Notice how so many other e-commerce sites don’t do that? Seems fishy to us if they don’t want you to know where they are!
- We are a small company with Iowa values. You won’t get lost in the shuffle or transferred three or four times with us.
- We have a showroom in Des Moines with product from nearly every brand we sell. This lets us personally evaluate the brand and the quality they produce.
- Our Pay Via Invoice option is unique to an online retailer. We offer this on items which may involve challenging shipping, or may have limited availability, or just to let us make sure your order is what you want at the best price we can offer.
- We try to use the products we sell. Either through our employees or our sister companies; we have put most of the brands through our own rigorous real-life tests...and if they fail, we don't sell them.
Selling crummy products is NO FUN! We don’t want to do that, and you don’t want to buy crummy products! So, we make sure what we sell stands up and performs like a Rock Star. We will guide and suggest one brand over another based on how you plan to use it.
Fortunately, our GREAT PRODUCTS sell at a GREAT PRICE! As a small company, we have low overhead. We also work hard to maintain competitive pricing from our distributors; this allows us to pass those savings on to YOU!
Not only do we have GREAT PRICES, but we stock a ton of inventory. This means when others must wait for their distributor to ship it, we DON’T! We can move quickly and get what you want when you need it.
I hope you are encouraged to give us a try. Let one of our team members guide you to the right product at the right price.
Feel confident, when you buy from ShopToolsOutlet, you are doing business with someone you can trust.