Terms and Conditions

Shop Tools Outlet

Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website agree that access to and the use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this website.


The content in this site, including text, graphics and/ or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Shop Tools Outlet. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Shop Tools Outlet, or purchasing Shop Tools Outlet products. You may display, download or print portions of the material from the site solely for your own non-commercial use, or to place an order with Shop Tools Outlet, or to purchase Shop Tools Outlet products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Shop Tools Outlet. You also agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Shop Tools Outlet used in the site are trademarks or registered trademarks of Shop Tools Outlet.

Free Shipping

The free shipping terms and conditions vary according to product and delivery specifics.

“Free Shipping” applies to the lower 48* states on items that do not need to be combined with any other items in order to qualify. However, additional charges would apply for lift gate service or a rural shipping address. The customer is exempt of these charges if the product is delivered to a nearby terminal, with the customer being responsible for picking up and unloading the purchased product at the final destination.

*The lower 48 states exclude, Alaska, Hawaii, US Virgin Islands, and Puerto Rico. For shipments going to theses excluded locations, additional freight charges will be applied.

Shipping / Delivery Policy

UPS, USPS and FedEx Ground deliveries do not require a signature at the time of delivery and will be left at the location if no person is present, unless otherwise requested.

Freight delivery orders will require a signature at the time of delivery. Shop Tools Outlet will email the contact person listed on the billing address of each order after the product ships. This email will contain shipping information, including the shipping company name and tracking number.  Orders requiring freight delivery will have a photo of the shipment added to the order. The trucking company will call to schedule a delivery time window.

Delivery Timing

Shop Tools Outlet does NOT reimburse for lost rental fees for forklift rentals nor do we compensate for missed deliveries or missed delivery appointments. Freight shipments are unique and therefor delivery appointments can be missed, requiring that a delivery appointment be rescheduled. If you require products delivered by a certain date, please call Customer Service to verify product availability and whether the item qualifies for guaranteed shipping dates (additional fees may apply). All listed shipping times are estimates. Specific delivery dates and/ or time frames cannot be guaranteed for any product or order (including guaranteed shipping dates). For orders with deadlines, please order well in advance.  Shop Tools Outlet is not responsible for delayed shipments.

Customers having shipments delivered to a business with a loading dock and no need for a delivery appointment are asked to list the receiving party on the shipping address of the order. Some shipping companies require the receiving party to meet the truck at the time of delivery to avoid redelivery charges.

For all business deliveries via freight truck, the trucking company will assume your business is open and staffed to receive deliveries Monday through Friday during normal business hours. For business deliveries that require appointments, it is the sole responsibility of the customer to contact the trucking company and arrange a delivery appointment if needed and was not arranged at the time of the order.

UPS, USPS and FedEx Ground deliveries do not require a signature at the time of delivery and will be left at the location if no person is present, unless otherwise requested.

Product Warranty / Warranty Disclaimer

Every product sold by Shop Tools Outlet is brand new, unless otherwise specified, and is sold backed by the manufacturer’s warranty. The product warranty may differ per item. Some manufacturer warranties will vary by product type (lifts, fuel transfer, oil drain). We will replace or repair any product sold by Shop Tools Outlet which proves to be defective according to the written manufacturer’s warranty. The consumer is responsible for any shipping costs, both to and from Shop Tools Outlet, which are not covered by the manufacturer’s warranty policy. The consumer may return a defective product directly to the manufacturer or to its authorized repair location for repair or replacement as well.

PLEASE NOTE: The manufacturer’s warranty does not cover any product or part which has been subjected to misuse, modification, negligence or accident, nor does It cover any product which is used for any purpose other than what it is intended for as stated in the manufacturer’s product information.

How to Return items for Exchange, Refund, or Credit:

At Shop Tools Outlet, we want you to feel confident buying from us. We simply request that you follow these requirements or procedures.

  1. The returned merchandise must be new, complete and in the original packaging.
  2. You will be charged the total cost of shipping the item to you and the cost of shipping the item back to Shop Tools Outlet.  Note: Free shipping items are not exempt from the return shipping costs. Return shipping will be the consumer’s responsibility.
  3. A restocking charge will be based on 20% of the purchased product price on all returned items.
  4. The return must be made within 30 days of the invoice date.
  5. Please include a copy of your original invoice with your return.
  6. Please indicate if you would like an exchange or refund.
  7. Securely pack the product and send it with the shipping and insurance charges prepaid to the shipping location determined by Shop Tools Outlet.

Limitation of Liability

Shop Tools Outlet shall not be liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Shop Tools Outlet has been advised of the possibility of such damages.

Typographical / Image Errors

In the event that a Shop Tools Outlet product is mistakenly listed an at incorrect price, Shop Tools Outlet reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Shop Tools Outlet reserves the right to refuse or cancel such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled by Shop Tools Outlet, Shop Tools Outlet shall issue a refund to your credit card in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your assessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Shop Tools Outlet without notice at any time, for any reason.  Provisions which will not be terminated at any time are those relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous.


Shop Tools Outlet may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you provided Shop Tools Outlet.


Your use of the site will be governed in all respects by the laws of the state of Iowa, U.S.A., without regard to the choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over the venue in any legal proceeding directly or indirectly arising or relating to this site (including but not limited to the purchase of Shop Tools Outlet products) shall be in the state or federal courts located in Polk County, Iowa. Any cause of action or claim you may have with respects to the site (including, but not limited to the purchase of Shop Tools Outlet products) must be commenced within one (1) year after the claim or cause of action arises. Shall the failure to insist upon or enforce strict performance of any provision of these terms and conditions by Shop Tools Outlet shall not be construed as a waiver or any right. Neither the course of conduct between the parties or trade practice shall act to modify any of these terms and conditions. Shop tools Outlet may choose to assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of the Site

Harassment in any manner or form on the site, including via e-mail, chat or by use of an obscene or abusive language, is strictly forbidden. Impersonation of others, including a Shop Tools Outlet employee, host ot representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

Participation Disclaimer

Shop Tools Outlet does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Shop Tools Outlet is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Shop Tools Outlet reserves the right to block or remove communications or materials that determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Shop Tools Outlet in its sole discretion.


You agree to indemnify, defend, and hold harmless Shop Tools Outlet, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorney’s fees , resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using you Internet account.

Third- Party Links

In an attempt to provide increased value to our visitors, Shop Tools Outlet may link to sites operated by third parties. However, even if the third party is affiliated with Shop Tools Outlet, Shop Tools Outlet has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Shop Tools Outlet. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Shop Tools Outlet seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if the specific link doesn’t work).